The case for independent news sites as profit-makers: 'I think there's a great business model here'
By David Westphal: After my recent stories on the state of independent news sites, ... that are in it to make money. They may be right. "I think there's a great business model here," said Merrill Brown, a media management and strategy consultant. "If you can get a quality product out there, local [more...]
Date: 2008-11-17 18:27:00
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Best Buy's Going Out of Business Strategy
Quality in a service or product is not what you put into it.It is what the client or customer gets out of it.Peter Drucker (1909 – 2005), management consultant, writerHave you noticed that Best Buy seems to have taken up the same customer service practices as their now out-of-business competitor Circuit City? I received a $20 gift [more...]
Date: 2009-01-21 08:01:00
Quality Management/Liability Recording (Workforce Optimization) Market Defies Recession
DMG Consulting LLC, a provider of contact center and real-time analytics market research, ... have enhanced core recording and quality assurance tools and have seen increased sales of high-value ... Management, and Coaching. DMG expects the recession to last through most of 2010, but forecasts [more...]
Date: 2009-01-22 18:08:00
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